Privacy Policy

Effective Date: February 2nd, 2025

1. Introduction

Welcome to Staley Electric! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (staleyelectric.com) or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, and address when you fill out contact forms, request service, or subscribe to our newsletter.

Technical Information: IP address, browser type, device details, and website usage data via cookies and analytics tools.

Payment Information: If you purchase services, we may collect billing details (processed securely by third-party payment providers).

3. How We Use Your Information

We use your data to:

Provide electrical services and respond to inquiries

Improve website functionality and user experience

Send promotional emails (only if you opt-in)

Ensure security and prevent fraud

4. Sharing Your Information

We do not sell your information. We may share data with:

Service providers that assist in website hosting, payment processing, or marketing

Legal authorities when required by law

5. Messaging Terms and Conditions

Staley Electric will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.”

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.