Having a yes attitude is one of our fundamental core values at Staley Electric. It’s what sets us apart from other businesses in this industry and keeps our customers coming back to us every year. Brent Staley, President of Staley Electric, recently met up with one of our electricians, Charles Callahan, to ask him a few questions about our yes attitude core value and what he loves about his job.
Brent Staley: What made you want to get into this profession?
Charles: You know, honestly I never really wanted to be an electrician.
Brent: You didn’t?
Brent: Did you lose a bet?
Charles: No, I was working at Wal-Mart and got offered a job to be an apprentice and thought it’d be a pretty cool opportunity. I was trying to figure out what I wanted to do and started and ended up liking it. I’ve been an electrician for about 14 years now.
Brent: What is it that you really enjoy about working at Staley?
Charles: I feel more at home here. I feel like Staley really cares about our customers. We really look out for them and try to be there to help anytime it’s needed.
Brent: You’re a recent winner of the Yes Attitude Award?
Charles: Yes sir, having a yes attitude is one of Staley’s core values.
Brent: What does having a yes attitude mean?
Charles: I feel like having a yes attitude means when you run into problems, you find solutions. There’s no, “I can’t do this” mentality. It’s always, “yes, I can make this happen if that’s what you want.”
Brent: Tell me one of the most meaningful experiences you’ve had when you were able to help a customer. A time that has really stuck with you and you knew you did a good job and took care of them.
Charles: I helped a couple of elderly ladies that needed a bunch of work done. It wasn’t anything hard. It was something as easy as putting up light fixtures, changing out fans, and putting in exhaust fans. But, to these ladies, I was doing something unbelievable being able to install all of that for them. They were so grateful. I mean, they literally chased me around the house with a cup of tea and made sure I wasn’t hungry or thirsty. I got to see firsthand how grateful they were that I was there, and I was doing something that I personally didn’t think was difficult. To me, it’s something I do every day. However, to these women, it was just amazing that I was able to go in there and knock out these fixtures left and right. Customers like that have always stayed with me because people are so grateful for the stuff we do.
Brent: That’s great. Well, that ladies and gentlemen, is what a yes attitude is. That’s one of our core values here at Staley. I wanted you to meet Charles because he embodies all that we believe in when it comes to taking care of our customers.
If you need electrical contractors or electric repair, call Staley Electric (501) 565-3006. Voted Best Electricians in Arkansas!